Privacy Policy

Skipbag operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Grant Monaco is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, complete another transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

When we use the term "personal information," we refer to information that identifies or can reasonably be linked to you or another person. Personal information does not include data collected anonymously or data that has been de-identified so that it cannot reasonably identify you.

We may collect or process the following categories of personal information depending on how you interact with the Services, where you live, and as permitted or required by law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address

• Financial information including payment card details, payment confirmations, and transaction details

• Account information including username, password, preferences, and settings

• Transaction information including viewed products, cart activity, purchases, returns, exchanges, and cancellations

• Communications with us including customer service inquiries

• Device information including browser type, IP address, device identifiers, and network details

• Usage information including how and when you interact with the Services

Personal Information Sources

We may collect personal information:

• Directly from you when you create an account, place an order, or contact us

• Automatically through cookies and similar technologies when you use the Services

• From service providers acting on our behalf

• From business partners or third parties

How We Use Your Personal Information

Depending on how you interact with us, we may use personal information to:

Provide, Tailor, and Improve the Services

This includes processing payments, fulfilling orders, arranging shipping, facilitating returns, maintaining your account, remembering preferences, and improving your shopping experience.

Marketing and Advertising

We may send promotional emails, text messages, and display relevant advertisements based on your activity.

Security and Fraud Prevention

We use information to secure transactions, detect fraud, investigate suspicious activity, and protect our Services.

Communicating with You

We use personal information to provide customer support and respond to inquiries.

Legal Reasons

We may process information to comply with legal obligations, enforce policies, and respond to lawful requests.

How We Disclose Personal Information

We may disclose personal information:

• With Shopify, vendors, and service providers that support payment processing, analytics, fulfillment, customer support, and cloud storage

• With business and marketing partners for advertising and promotional purposes

• When you request or consent to disclosure

• Within our affiliated business entities

• In connection with legal obligations, mergers, acquisitions, or similar business transactions

Relationship with Shopify

The Services are hosted by Shopify, which processes certain personal information to provide and improve the Services.

Information submitted through the Services may be transmitted to Shopify and third parties located outside your country of residence. Shopify may also process information collected through interactions with our store and other merchants to improve its services.

To learn more, please review Shopify’s privacy practices.

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy or security practices of external websites or platforms.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals below the age of majority in their jurisdiction.

Security and Retention of Your Information

No security system is completely secure, and we cannot guarantee absolute protection.

We retain personal information only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce policies.

Your Rights and Choices

Depending on where you live, you may have rights including:

• Right to Access

• Right to Delete

• Right to Correct

• Right to Data Portability

• Right to Opt Out of Targeted Advertising

• Right to Manage Communication Preferences

If you reside in the UK or European Economic Area, additional rights may include:

• Objection to Processing

• Restriction of Processing

• Withdrawal of Consent

You may exercise these rights by contacting us using the details below.

We may verify your identity before processing requests.

Complaints

If you have concerns about how we process your personal information, please contact us.

Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence.

Where required, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, operational, or service changes.

Updated versions will be posted on this page with a revised effective date.

Contact

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact:

Grant Monaco
Email: skipbagservice@gmail.com
Phone: +1 (929) 563-6407

Address:
439 3rd Avenue, Elizabeth, NJ, 07206, US

For applicable data protection laws, Grant Monaco acts as the data controller of your personal information.